Ticket Office

Charlotte Symphony Patron Services

First Citizens Bank Plaza | 128 S. Tryon Street, Ste. 350, Charlotte, NC 28202
704.972.2000 | ticketoffice@charlottesymphony.org
Monday-Friday, 9 a.m.-5 p.m.


QUICK FACTS
  • Ticket Exchanges

    • Subscribers Only!

      Flexible Ticket Exchange

      With the fast pace of today's life, we understand that schedules are always changing. That's why we offer subscribers flexible ticket exchange options.

      Classical, Pops and Family Series Subscribers
      • Exchange into another day/evening of the same performance
      • Exchange into another performance regardless of concert series (excludes special event concerts like Joshua Bell, E.T. Movie in Concert and select others). Upgrade charges may apply.

      Create Your Own Subscribers
      • Exchange into another day/evening of the same performance
      • Exchange into another performance regardless of concert series (excludes special event concerts like Joshua Bell, E.T. Movie in Concert and select others). Upgrade charges may apply, in addition to a $10 per ticket exchange fee.

      Exchanges will be processed on a first-come, first-served basis and must be requested 24 hours before the concert affected by the exchange. Ticket exchanges are subject to availability, same seats/seating section cannot be guaranteed. Exchanges may involve a price difference that is due at the time of exchange.

Discounts are available for groups of 10 or more, for most concerts. Please click here to submit an information request form.